Call Us: 910-867-9265
Email: [email protected]
Privacy Policy
Effective as of December 1, 2013.
New Again Carpet Cleaning representatives, management and the organization overall recognizes the importance of protecting the security and confidentiality of the personal information we collect and maintain on our customers. This notice is being provided to you to describe our policies and practices with respect to privacy of customer information and to allow you the opportunity to choose how certain information we collect about you and your account may be shared.
This Privacy Policy describes the policies and practices applicable at the www.New Again Carpet Cleaning.com Web site (the “Site”). The Site may contain links to the websites of third parties. New Again Carpet Cleaning is not responsible for the privacy policies or practices of those websites. We recommend that you review the privacy policies of each website you visit.
The Site is designed for customers located in the United States of America. If you are located outside the United States, please do not use the Site, as the Site’s personal information practices and the terms of this Privacy Policy may or may not comply with foreign law.
Categories of Information We Collect
We collect nonpublic personal information about you from the following sources:
Information we receive from you on the Site, such as your name, address, phone number and email address;
Information you submit to us on our Web site, including your inquiries and questions; and
Information about your transactions and experiences with us.
Categories of Information We Disclose and Parties to Whom We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to third parties, except as permitted by law or as described below:
Service Providers
We may disclose the nonpublic personal information to service providers we engage, including those providing back office services such as account processing, analysis, IT and other consulting services, as well as our service providers engaged to service your facility. Before we disclose nonpublic personal information to a service provider, we enter into a contractual agreement with the third party that prohibits that party from disclosing or using the information other than to carry out the services for which we disclosed the information or as otherwise permitted by law.
Joint Marketing
We may enter into joint marketing agreements with other companies. In this case, we may disclose your information listed above to our joint marketing partners for purposes of carrying out joint marketing activities.
Other Third Parties
New Again Carpet Cleaning will not sell or disclose your nonpublic personal information to any non-affiliated third party unless we have provided you with an opportunity to opt out of this disclosure and you have not opted out after a reasonable time. If you have not opted out of such disclosure, we may from time to time provide your information to third parties whose products and services we believe may be of interest to you. Should you wish to opt out of these disclosures, please contact us using the address or phone provided below under “Contact Us.”
Corporate Transactions
We may share your information with our affiliated entities (entities we own, that own us or that are under common ownership with us). If New Again Carpet Cleaning undergoes a corporate reorganization, or is purchased by another company, New Again Carpet Cleaning will share your personal information with its affiliate group and/or its corporate acquirer.
Our Use of Your Information
We generally use the non-public personal information you provide for purposes consistent with the reason you provide it, such as to carry out your services, to communicate with you about your services or other transactions or to respond to your inquiries. We also may use your information to help us develop new products and services, to investigate or settle inquiries or disputes, to respond to subpoenas or other legal process served on us, or for other legally required or permissible purposes.
Website Practices
We collect non-personal information such as your Internet browser type, operating system, and the IP address of the website from which you are linked to the Site. We use this information to help us tailor our Site in a manner to better match your computer settings, interests and preferences. In addition, the Site makes use of both permanent and session cookies. Cookies are small text files stored by your browser that allow us to learn more information about your visit or use of the Site. We may use cookies to remember your personal information and to deliver personalized and relevant information specific to your needs. We also may use cookies to track patterns on the Site to help us improve visitor or customer experience. Most browsers automatically accept cookies. To learn more about cookies, including how to refuse cookies on your computer, click here:http://www.howstuffworks.com/cookie1.htm
Our Communications With You
While New Again Carpet Cleaning may contact you with offers and information concerning our products, services or promotions, you always have the choice not to receive these items. You may contact us as shown below under “Contact Us” either by mail or by phone to make a request to opt-out of these promotional activities, or in the case of e-mails, follow the opt-out instructions provided in the email.
Confidentiality and Security
We restrict access to non-public personal information about you to those employees who need to know the information to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with applicable law to guard your non-public personal information.
Submissions
Suggestions, materials or other intellectual property sent or transmitted to New Again Carpet Cleaning by our Site are governed by the separate terms applicable to these materials identified at the time of submission (if any). If no terms are identified, all items will be deemed to be non-confidential, and we will have no obligation of any kind with respect to these items and will be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.
Children’s Privacy
Our Site is not intended for use by children under 18. We ask that children under the age of 18 do not use our Site and do not submit any personal information to us.
Contact Us
If you have any questions or comments about this Privacy Policy or your personal information, you may contact us as follows:[email protected].
Your Acceptance of Our Privacy Policy
By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not submit any personal information to us through our Site.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so you should review it frequently. If we make changes to this Privacy Policy, we will post the changes on the Site.