Call Us: 910-867-9265
Email: [email protected]
Frequently Asked
Questions (FAQ)
Get answers to common questions about our services, scheduling, and what to expect when you choose New Again Carpet Cleaning.
What services does New Again Carpet Cleaning offer?
We provide professional carpet cleaning, interior painting, and both residential and commercial cleaning services to meet your needs.
How often should I have my carpets cleaned?
For most homes, it's recommended to clean carpets at least once every 12 to 18 months. High-traffic areas or homes with pets may require more frequent cleanings.
What is the process for carpet cleaning?
We use a multi-step process including pre-treatment, hot water extraction, and drying. This ensures deep cleaning, removes stains, and leaves your carpet looking refreshed.
How long does it take for the carpets to dry after cleaning?
Typically, carpets take 6 to 12 hours to fully dry, depending on the ventilation, temperature, and humidity in your home.
Do I need to move my furniture before carpet cleaning?
Our team can move light furniture as part of the service. We recommend clearing fragile items, but larger pieces like beds and heavy furniture can remain in place.
Are the cleaning products you use safe for children and pets?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for your family and pets, while still delivering effective cleaning results.
How do I schedule an appointment?
You can schedule an appointment by calling us directly, filling out our online contact form, or through our scheduling system. We offer flexible scheduling to fit your needs.
Do you offer free estimates?
Yes, we provide free estimates for all our services. Simply contact us, and we’ll arrange a time to assess your needs and provide a detailed quote.
What areas do you serve?
We proudly serve both residential and commercial clients in [insert service areas]. If you're unsure whether we cover your location, feel free to contact us.
Do you offer any guarantees on your services?
Yes, customer satisfaction is our top priority. We offer a satisfaction guarantee and will work with you to ensure you are happy with the results of our services.